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Success: Retaining Hilton Diamond Status With One Stay Through “Tier Last Call 2023 Promotion”


We previously covered that Hilton Honors has launched a new offer called “Tier Last Call 2023 Promotion” for Honors Silver, Gold, and Diamonds who failed to qualify in 2022.

I fell into the category of Hilton customers who did not qualify for Diamond last year and I just used this campaign to have a one-night stay at the Hilton Garden Inn Hong Kong, successfully triggering the promotion.

Initially, members whose account address is in Greater China (mainland, Hong Kong, Macao & Taiwan) can extend their status through March 2024 by having ONE qualifying stay between January 1 – March 31, 2023. It later showed up in accounts registered outside Greater China as well.

You must register for this offer and can access Hilton’s My Offers here.

You can also visit the direct link to this offer on Hilton’s website (see here).

The promo will appear in your Hilton Honors account under “My Offers.”

 

This week I had a three-night stay in Hong Kong, two of which I spent at Hyatt and the third I decided to take advantage of this promotion.

I booked the Hilton Garden Inn Hong Kong, Mong Kok at just 533 HKD Member Prepaid Rate and was actually quite impressed with the hotel. At this price, I might just as well return there for future stays.

The stay posted two days after my checkout:

My account now has this note:

So far there was no email acknowledgment but at least the stay registered and it appears that my Diamond is now secured until March 31, 2024.

We have previously covered this campaign in the following articles:

Hilton Honors “Tier Last Call 2023 Promotion – Fast Track to Diamond“ January 1 – March 31, 2023

Status From Hilton Honors Diamond Fast Track valid Through March 2024 Or 2025?

UPDATE: Hilton Honors “Tier Last Call 2023 Promotion“ January 1 – March 31, 2023 (Valid Worldwide?)

We thought, at the time this first came out, that this offer would only be available for members whose account address is in Greater China (mainland, Hong Kong, Macao & Taiwan), but it appears that there are members in other countries who can also sign up.

Some APAC Hilton hotels have also begun to promote this campaign on property.

Conclusion

We’ve been clear that we expect most loyalty programs to extend member tiers in Greater China by an additional 12 months due to discouragement of travel by relevant governments, lockdowns, and potential quarantines for those returning overseas that were in place for most of 2022.

United Airlines has just extended all members in Asia by an additional year (read more here). I expect Marriott to do precisely what Hilton is doing here even when customer service has indicated that they won’t (read more here).

It would be quite something if Hilton decided to extend this offer to select members outside of Greater China.

There still appears to be some qualification criteria confusion because Hilton has NOT yet enabled the promo page where you could try your luck by plugging in your Honors number. If the offer doesn’t appear in the promo list, you must contact Hilton customer service to see if they can sign you up manually. Some (most) accounts seem to already be auto-registered.

Terms and conditions of this offer:

This offer is only valid and exclusive to select members and is not transferable. To be eligible for this offer from Hilton Honors, member (1) must have received this offer directly from Hilton Honors, (2) must be enrolled and active prior to December 31, 2022, (3) register to participate using the same e-mail address associated with the promotional invitation and (4) complete stay activities within the promotional period. Eligible members must register for the promotion by March 31, 2023 in order to be eligible under the current nights qualifications. Checkout must occur on or prior to March 31, 2023. Once a member maintains Elite status, the member may keep such status for the calendar year in which the Elite tier was earned and the subsequent calendar year. Full details of member status will be sent to the member upon maintaining the tier level. Eligible members must register for promotion within the Promotion Period January 1, 2023 to March 31, 2023.

Frequently asked questions:





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